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We are here to help.

We would love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help.

09:00 - 17:00

‎+27 87 012 6238

Email Us

support@gigsterr.app

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We would love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help.

Frequently asked questions

Gigsterr is a mobile app that connects individuals with skilled providers for a variety of everyday tasks, including home repairs, cleaning, and more. It offers a secure platform for hiring, managing, and paying for services. 

You can search for providers based on their skills, location, and availability. Once you find a suitable provider, you can review their profile, read ratings and reviews, and book them directly through the app. 

Gigsterr verifies all providers through identity and credential verification. This ensures that you qualified and trustworthy individuals for your tasks. 

Payments are processed securely through the app. You can link your bank accounts or credit cards to make payments, and all transactions are encrypted to protect your financial information. 

If you have any issues with a provider or service, you can contact Gigsterr’s customer support team through the app. They are available to help resolve disputes, address concerns, and ensure a satisfactory resolution. 

ID – We have to verify your identity for your safety and for Gigsterrs app requirements.
Banking details and confirmation  – We need to know how to pay you! Gigsterr only pays to the account of the registered user. This ensures financial security and is in line with legal financial requirements.
Proof of address – This helps us to calculate the cost of your transport from your location, is used if your service is a collection/at home service, and improves trust with Gigsterrs. Gigsterrs cannot see your address until you allow collection or perform services from your home or office.
Huru Police clearance – SA is not always the safest country, but everyone wants to feel safe. By uploading a police clearance, you are telling Gigsterrs that you can be trusted and this will lead to more paying gigs!
Qualifications – This is optional. If you are offering a professional service, we need to ensure you are qualified to offer this service. Would you want an unqualified nurse treating you? Or an unverified person doing your taxes?